Bantrel Business
Privacy policy
Last updated 14 November 2026
Bantrel Business is an app for keeping a business's customers, orders, quotations, invoices and payments in one place. It is made by Bantrel Consults Limited, Kyato Complex, Bombo Road, Kampala, Uganda. This page says what the app keeps, why, where, who can see it and how to delete it.
1. What the app keeps
About you. When you sign in with Google or Apple, we receive your name and email address from them. We do not receive your Google or Apple password. If you use Apple's "Hide my email", we receive the private address Apple gives us instead.
About your business. What you enter in set-up and in More: the business name, phone number, address, TIN, mobile money and bank details for invoices, your logo, and your invoice, tax and payment settings.
About your customers. The customers you add (names, phone numbers, email addresses, areas and notes) and the orders, items, quotations, invoices and payments you record for them. You decide what goes in. You are responsible for having your customers' permission to keep their details, as you would be in a paper book.
The app does not use your location, contacts, microphone or camera. It opens your photo library only when you choose a logo. It has no advertising and no tracking, and it does not sell or share data for marketing.
2. Why we keep it
Only to run the app for you: to sign you in, to keep your records the same on every phone you sign in on, to number your documents in order, and to make the invoices, quotations and receipts you share. We do not use your records or your customers' details for anything else.
3. Where it is kept
Your records are stored with Supabase, our database provider, on servers in London, United Kingdom, and a copy is kept on your phone so the app works without a connection. The connection between the app and the servers is encrypted. Invoices, quotations and receipts are made as PDF files on your phone. When you share one, or send a payment reminder on WhatsApp, it goes through the app you choose, and that app's own privacy terms apply.
4. Who can see it
Only you, signed in to your own account. Each business's records are kept apart on the server, and one business cannot see another's. Bantrel staff do not look at your records, except when you ask us to help with a problem or the law requires it.
The services that run the app for us handle data only to do that: Google and Apple for sign-in, and Supabase for storage.
5. How long we keep it
For as long as you have an account. When you ask to delete your account, it is locked straight away and kept for 30 days in case you change your mind. After 30 days your business, your logo, every record in it and your sign-in details are deleted from the server.
6. Deleting your account
In the app, go to More, then Your account, then Delete account. Your account is locked on every phone at once. Your business, your logo and all its customers, items, orders, quotations, invoices and payments are kept for 30 days, then deleted for good. If you sign in again within the 30 days, the app offers to restore everything. After that it cannot be undone. Invoices and receipts you already shared stay with the people you sent them to.
If you cannot open the app, email info@bantrelconsults.com from the email address you sign in with, and we will start the same 30-day deletion and tell you the date.
7. Your rights
Under Uganda's Data Protection and Privacy Act, 2019 you can ask what we hold about you, ask us to correct it, and ask us to delete it. Most of this you can do yourself in the app. For anything else, email info@bantrelconsults.com or call +256 740 218383.
8. Children
Bantrel Business is for people running a business. It is not meant for children under 18.
9. Changes to this policy
If we change what the app keeps or who sees it, we will update this page and its date, and say so in the app before the change applies.